Scott M. Thompson
CHIEF EXECUTIVE OFFICER
Graduating from California State University San Bernardino, Scott immediately went to work in the insurance claims industry, joining Aetna Casualty in their Workers Compensation Claims Department. In 1993, Scott joined Arrowhead Evaluation Services as Assistant Administrator and was in charge of physician recruiting and quality control. From 1993 to 2000, the physician roster grew 400%. Becoming CEO in 2008, Scott successfully grew the IME department and expanded the size of Arrowhead threefold. In his non-work time, Scott enjoys time with his family, volunteering as a soccer coach, and cheering on the Los Angeles Galaxy soccer team.
Flor Barajas
OPERATIONS MANAGER
At an early age, Flor knew she wanted to focus on a career in the medical field. After graduating high school, Flor obtained her phlebotomy and medical assistant degree and landed a job as an assistant to an Obstetrician Gynecology and Pediatrician family-owned business. In 2004, Flor moved to the Inland Empire where she began employment as a back office medical assistant and report mailer with Arrowhead Evaluation Services, Inc. Eventually, she worked in every department within the company, gained knowledge of the ins and outs of every day-to-day operations. Fast forward to the present, Flor, now with 20 years of Med-Legal experience, is acting Operations Manager for Arrowhead Evaluation Services. Flor has full understanding of business needs and assists with development, operations standards, and business goals. Flor credits her achievements as an Operations Manager to the talented team she works alongside.
Flor loves animals and dreams of retiring in a farm where she can foster and house many dogs, cats, cows, and horses, although her close relative might say she already has more than enough at home.
Lee Ann Plogger
DIRECTOR OF OPERATIONS – IME/MEDICAL EXPERTS
Before joining Arrowhead Evaluation Services, over a decade ago, Lee Ann honed her skills as a Regional Quality Control Director in the finance industry. Her tenure in consumer finance equipped her with a solid foundation in analysis, risk assessment, and client relations skills that have proven invaluable in her subsequent role. Under Lee Ann’s leadership, the IME department has flourished, growing from a single employee to a team of 8 dedicated professionals.
Lee Ann resides in Redlands, home of Arrowhead headquarters, with her husband and two dogs. In her spare time, she is an avid sports fan and loves traveling with her husband and two grown children.
Simon Thompson
DIRECTOR OF NORTHERN CA OPERATIONS
Simon Thompson is a dedicated professional with a background in the insurance industry. Before joining Arrowhead Evaluation Services, Simon worked as a claims adjuster developing a deep understanding of risk assessment, injuries in the workplace and the insurance industry. In 2023, Simon joined Arrowhead Evaluation Services as an Account Executive, where he quickly proved his value through his strategic insights and customer-focused approach. Simon’s dedication and leadership led to his promotion as Director of Northern California Operations, where he now oversees the company’s SIBTF department and all activities in the Nor Cal region, driving growth and ensuring operational excellence.
Simon resides in Riverside with his wife and dog-ter. In his spare time, Simon loves spending time with his family, traveling, and avoiding triple bogeys on the golf course.